Burlington Stores

  • Customer Service Supervisor

    Today's Date 10/9/2018
    Posting Number
    2018-97100
    Location
    US-AL-Montgomery
    Address
    5445 Atlanta Highway
    Zip Code
    36109
    Position Type
    Seasonal Part-Time
    Career Site Category
    Store Associate
    Position Category
    Store Associate
    Evergreen
    Yes
  • Overview

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. team as a Customer Service Supervisor! Are you a proven leader who understands the value of building strong teams and partnerships to drive results? Can you coach a diverse team of associates on how to deliver exceptional customer service, while providing regular feedback in the moment to consistently shape behaviors? Can you create a positive environment for customers and associates that emphasizes respect and professionalism?  If so, this may be the right role for you!

     

    Customer Service Supervisors are customer support specialists who lead the customer service team in providing all Burlington customers with an exceptional, friendly, and professional customer service experience at all times. You’ll lead by example and provide feedback to team members on a regular basis to reinforce customer service best practices. Customer Service Supervisors understand that great customer care is paramount in maintaining a satisfied, loyal customer-base which is critical to driving sales for the company.

     

    Responsibilities:

    • Direct cashier coverage and customer flow at the front of lines to ensure efficient service
    • Assist management team in communicating promotions and company updates
    • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions
    • Support training for associates in the areas of customer service and company standards, policies and procedures
    • Perform other tasks as assigned by manager from time-to-time

     

    Candidates must be able to work a flexible schedule; including nights, weekends and holidays as required.

     

    If you…

    …are excited to deliver great values to customers every day;

    …take a sense of pride and ownership in helping drive positive results for a team;

    …are committed to treating colleagues and customers with respect;

    …believe in the power of diversity and inclusion;

    …want to participate in initiatives that positively impact the world around you;

     

    Come join our team. You’re going to like it here!

     

    You will enjoy a competitive wage, flexible hours, and an associate discount. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.